Contact information
Contact Us
Need help with an order, product compatibility, shipping, delivery, returns, refunds, or warranty service? BINB ROAD Customer Support is here to assist you.
For the fastest response, please use the contact form below and provide your order number, product information, and a brief description of your question.
Customer Service Email:
binbroadautopart@sina.com
Contact Form:
You can also contact us through the chat icon in the lower-right corner of the Website.
We will respond as soon as reasonably possible. Response times may be longer during weekends, public holidays, or periods of unusually high enquiry volume.
Seller and Website Operator
Business Name:
binboguangzhouqichelingjianyouxiangongsi
Business Address:
Room 308-5, Building C, No. 55 Airport East Gate Street
Baiyun District, Guangzhou, Guangdong 510000
People’s Republic of China
Customer Service Email:
The business address listed above is provided for legal and business identification purposes. It is not an authorized return address.
Please do not return any product to this address without prior written authorization from BINB ROAD Customer Support.
Payment Merchant Information
The following information is displayed for payment processing and merchant identification purposes:
Company Name: BLUE STAR TRADING LIMITED
Company Address: RM C, 6/F, WORLD TRUST TOWER, 50 STANLEY STREET, CENTRAL, HONG KONG
The address listed above is not an authorized return address.
Important Return Notice
BINB ROAD uses multiple authorized return facilities in different countries and regions.
The applicable return address depends on the order destination, product type, return reason, original fulfilment location, and warehouse availability.
Before returning any product, please contact BINB ROAD Customer Support. We will review your request and provide the correct authorized return address and return instructions.
Products sent to the business address, payment merchant address, original shipping address, or any other unauthorized address may be refused, delayed, lost, or returned to the sender.